Microsoft Copilot security directory

Zoho Desk

Published by Zoho Corporation Private Limited

Medium risk

Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.

Security assessment

Plutonium assessed this plugin for permissions, capabilities, and security-relevant behavior.

  • Reads your private information: This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.
  • Stores long-lived access tokens: This connector requires API access tokens. If those tokens leak or are stolen, whoever holds them gets the same access you have to the connected service.

Available capabilities

This add-on exposes 9 tools or capabilities.

  • Contacts.Read
  • Files.Read
  • Files.Read.All
  • Files.Read.Selected
  • User.Read
  • User.ReadBasic.All
  • email
  • offline_access
  • profile

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