Microsoft Copilot security directory

Requestor

Published by Requestor

Medium risk

Requestor is a versatile multichannel helpdesk designed for customer support and internal request management. With Requestor, you can efficiently handle customer support and internal team requests through email, phone, and chat, all in one convenient location. The Requestor connector is intended for Requestor operators to manage tickets and contacts.

Security assessment

Plutonium assessed this connector for permissions, capabilities, and security-relevant behavior.

  • Can change or update your information: This connector can edit, rename, overwrite, or otherwise modify records in the connected service. If a request gets manipulated, your data could be altered without you noticing.
  • Sends your data to outside companies: Anything you share with this connector flows to a third-party service. That company sees, stores, and may use the data according to their own policies.

Available capabilities

This add-on exposes 2 tools or capabilities.

  • Create Ticket
  • Create User

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