Microsoft Copilot security directory

Intercom

Published by Microsoft

Medium risk

Intercom makes messaging apps for businesses that help them understand and talk to consumers.

Security assessment

Plutonium assessed this connector for permissions, capabilities, and security-relevant behavior.

  • Reads your private information: This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.
  • Can change or update your information: This connector can edit, rename, overwrite, or otherwise modify records in the connected service. If a request gets manipulated, your data could be altered without you noticing.
  • Sends your data to outside companies: Anything you share with this connector flows to a third-party service. That company sees, stores, and may use the data according to their own policies.

Available capabilities

This add-on exposes 5 tools or capabilities.

  • Create new lead
  • Create or update user
  • Get lead
  • Get user
  • List all leads

The interactive security report will load automatically.