Claude security directory

Gainsight (Staircase AI)

Published by Gainsight

Low risk

Bring in live customer intelligence from Gainsight's Staircase AI including customer sentiment, risk, engagement and insights - so every answer, insight, and recommendation is grounded in real customer context.

Security assessment

Plutonium assessed this web connector for permissions, capabilities, and security-relevant behavior.

  • Reads your private information: This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.
  • Sends your data to outside companies: Anything you share with this connector flows through one or more third-party services. Those companies see, store, and may use the data according to their own policies.

Available capabilities

This add-on exposes 2 tools or capabilities.

  • staircase_query
  • staircase_fetch_evidence

The interactive security report will load automatically.