Microsoft Copilot security directory

Softone Web CRM

Published by Softone Technologies

High risk

Boost sales and strengthen customer relationships with the AI-driven SOFTONE WEB CRM. Work from anywhere with a 100% web and cloud-native platform, automate repetitive tasks, and accelerate processes to save time and effort.

Security assessment

Plutonium assessed this connector for permissions, capabilities, and security-relevant behavior.

  • Reads your private information: This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.
  • Can change or update your information: This connector can edit, rename, overwrite, or otherwise modify records in the connected service. If a request gets manipulated, your data could be altered without you noticing.
  • Can permanently delete data: This connector can erase records, files, or accounts. Once deleted the data may be unrecoverable - even an accidental request can cause permanent loss.
  • Sends your data to outside companies: Anything you share with this connector flows to a third-party service. That company sees, stores, and may use the data according to their own policies.

Available capabilities

This add-on exposes 42 tools or capabilities.

  • Create a new account
  • Create a new call
  • Create a new contact
  • Create a new event
  • Create a new lead
  • Create a new note
  • Create a new opportunity
  • Create a new task
  • Delete a call by ID
  • Delete a contact
  • Delete a lead by ID
  • Delete a note by ID
  • Delete a task by ID
  • Delete an account
  • Delete an event by ID
  • Delete an opportunity by ID
  • Retrieve a backoffice user by ID
  • Retrieve a call task by ID
  • Retrieve a contact by ID
  • Retrieve a lead by ID
  • Retrieve a note by ID
  • Retrieve a task by ID
  • Retrieve a team by its unique identifier
  • Retrieve all accounts for a company

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