Microsoft Copilot security directory

ServiceDesk Plus Cloud

Published by ManageEngine (A division of Zoho Corporation)

Medium risk

ManageEngine ServiceDesk Plus Cloud is a ITIL compliant comprehensive help desk with integrated asset and project management capabilities.

Security assessment

Plutonium assessed this connector for permissions, capabilities, and security-relevant behavior.

  • Can change or update your information: This connector can edit, rename, overwrite, or otherwise modify records in the connected service. If a request gets manipulated, your data could be altered without you noticing.
  • Sends your data to outside companies: Anything you share with this connector flows to a third-party service. That company sees, stores, and may use the data according to their own policies.

Available capabilities

This add-on exposes 4 tools or capabilities.

  • Create Change
  • Create Request
  • Update Change
  • Update Request

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