Microsoft Copilot security directory

CDK Drive Customer

Published by CDK Global

Medium risk

The API will allow you to find, retrieve, and filter service customers in CDK Drive. Within CDK Drive, a customer is an individual who has been sold a vehicle, is a prospect on a vehicle, has bought parts, or has had their vehicle repaired or serviced through the dealership and exists in a CRM system. In addition, this connector will allow you to create a basic customer record. This helps service advisers provide a positive experience by allowing those workflows to be tied to a customer.

Security assessment

Plutonium assessed this connector for permissions, capabilities, and security-relevant behavior.

  • Can change or update your information: This connector can edit, rename, overwrite, or otherwise modify records in the connected service. If a request gets manipulated, your data could be altered without you noticing.
  • Sends your data to outside companies: Anything you share with this connector flows to a third-party service. That company sees, stores, and may use the data according to their own policies.

Available capabilities

This add-on exposes 4 tools or capabilities.

  • Create a customer
  • Query a customer
  • Query customers
  • Update a customer

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