Microsoft Copilot security directory

ALVAO

Published by ALVAO

Medium risk

Alvao enables you automate actions in Alvao Service Desk and Asset Management and integrate with other applications.

Security assessment

Plutonium assessed this connector for permissions, capabilities, and security-relevant behavior.

  • Reads your private information: This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.
  • Can change or update your information: This connector can edit, rename, overwrite, or otherwise modify records in the connected service. If a request gets manipulated, your data could be altered without you noticing.
  • Sends your data to outside companies: Anything you share with this connector flows to a third-party service. That company sees, stores, and may use the data according to their own policies.

Available capabilities

This add-on exposes 14 tools or capabilities.

  • Assign ticket to solver or solver team
  • Change ticket state
  • Create object
  • Create record in ticket log
  • Create ticket
  • Get object
  • Get objects
  • Get ticket
  • Get users
  • Import objects from CSV
  • Move object
  • Move ticket to another service
  • Update object properties
  • Update ticket

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