Microsoft Copilot security directory

Alemba ITSM

Published by Alemba Ltd

Medium risk

Alemba Service Manager enhances your service delivery by streamlining your IT and Enterprise Service Management Processes. Create, read and update all ASM records including Incidents, Requests, Knowledge Articles and CMDB Items.

Security assessment

Plutonium assessed this connector for permissions, capabilities, and security-relevant behavior.

  • Reads your private information: This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.
  • Can change or update your information: This connector can edit, rename, overwrite, or otherwise modify records in the connected service. If a request gets manipulated, your data could be altered without you noticing.
  • Sends your data to outside companies: Anything you share with this connector flows to a third-party service. That company sees, stores, and may use the data according to their own policies.

Available capabilities

This add-on exposes 4 tools or capabilities.

  • Create Entity
  • Interaction
  • Search Entity
  • Update Entity

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