Claude security directory

Intercom

Published by Intercom

Low risk

The Intercom MCP Server gives your AI tools access to customer data-conversations, tickets, and user data. This lets teams across your business, not just support, use that data in their workflows: from spotting bugs and shaping the product roadmap to refining messaging and preparing for QBRs. Every team can act with clearer visibility into what customers need.

Security assessment

Plutonium assessed this web connector for permissions, capabilities, and security-relevant behavior.

  • Reads your private information: This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.
  • Sends your data to outside companies: Anything you share with this connector flows through one or more third-party services. Those companies see, store, and may use the data according to their own policies.

Available capabilities

This add-on exposes 6 tools or capabilities.

  • search
  • fetch
  • search_conversations
  • get_conversation
  • search_contacts
  • get_contact

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