Claude security directory

Gainsight (Customer Communities)

Published by Gainsight

Low risk

The Gainsight Community MCP connects your Customer Community to Claude. Surface unanswered questions, identify content gaps, and pull engagement trends through natural language. Review moderation queues, browse leaderboards, and audit community structure without waiting on a custom export. Purpose-built for community managers who'd rather ask their AI than navigate multiple dashboards.

Security assessment

Plutonium assessed this web connector for permissions, capabilities, and security-relevant behavior.

  • Reads your private information: This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.
  • Sends your data to outside companies: Anything you share with this connector flows through one or more third-party services. Those companies see, store, and may use the data according to their own policies.

Available capabilities

This add-on exposes 13 tools or capabilities.

  • admin_community_structure
  • admin_moderation_overview
  • admin_recognition_overview
  • admin_user_overview
  • analytics_audience
  • analytics_community_health
  • analytics_content_performance
  • analytics_individual_user_profile
  • analytics_product_ideas
  • analytics_user_trends
  • search_analytics
  • search_discussions
  • search_unified

The interactive security report will load automatically.