{"generated_at":"2026-08-08T12:20:51+00:00","item":{"added_at":"2026-04-06","analysis_method":"capability_triage","category":"Web Connector","description":"Search conversations, monitor SLAs, and analyze support metrics directly from Claude. Make Unthread a native part of your AI workflow-a support intelligence ...","did":"io-unthread-mcp","homepage_url":"","icon":"https://icons.duckduckgo.com/ip3/unthread.io.ico","id":"io.unthread/mcp","installs":0,"last_scanned":"","license":"","long_description":"Search conversations, monitor SLAs, and analyze support metrics directly from Claude. Make Unthread a native part of your AI workflow-a support intelligence layer that helps you stay on top of your helpdesk's performance.","name":"Unthread","plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=io-unthread-mcp&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","publisher":"Unthread","publisher_url":"https://unthread.io/","repository_url":"","risk":"low","risk_severity":"low","security_risks":[{"description":"This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.","evidence":"Connector has 6 tools; permissions on claude.ai/directory: \"Read Only\". Data flows out of the connected service into the model.","remediation":{"block_tool_categories":[],"steps":["Connect using an account that only has access to the information you actually want Claude to read - not your main admin login.","When you grant access, pick the smallest set of folders, mailboxes, or channels possible.","Check the connector's activity log every so often to make sure nothing unexpected is being read."]},"risk_type":"reads_private_data","severity":"low","title":"Reads your private information"},{"description":"Anything you share with this connector flows through one or more third-party services. Those companies see, store, and may use the data according to their own policies.","evidence":"Server runs at app.unthread.io/api/mcp; queries and responses pass through the publisher's infrastructure.","remediation":{"block_tool_categories":[],"steps":["Treat anything you tell this connector as if you sent it directly to the third-party company - because you did.","Check how long that company keeps your data and how to delete it.","Avoid putting health info, customer names, or payment details into this connector unless you have a written agreement with that company."]},"risk_type":"forwards_data_to_third_party","severity":"low","title":"Sends your data to outside companies"}],"signature_status":"unknown","source_code_reviewed":false,"tags":["network_access","reads_private_data"],"tools":[{"description":"","name":"get_current_user"},{"description":"","name":"list_conversations"},{"description":"","name":"get_conversation_by_id"},{"description":"","name":"get_time_series_analytics"},{"description":"","name":"list_custom_fields"},{"description":"","name":"get_custom_field"}],"tools_count":6,"type":"web_connector","url":"https://claude.ai/directory/9fcc5cc5-15fe-4144-bafb-239db7e9038d","uuid":"8f73dc44-44e4-5130-a35d-1459ba37f638","version":""},"query_key":"unthread unthread","schema_version":1,"status":"match"}