{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-07-07","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"medium","description":"Builds retention campaigns across email, SMS and WhatsApp in StopChurn. Create branded templates, customer segments, scheduled broadcasts and automated journeys. Customer messaging starts as a draft and requires explicit confirmation of the audience.","did":"21b55b65-0aef-44ce-b868-2f187033cf81","documentation_url":"https://stopchurn.com/docs/integration/claude-connector/","editorial_description":{"extended_description":"Manage a brand book, preview MJML email templates, host images and create coupons. Broadcasts can be sent, scheduled or canceled, and journeys activated or deactivated. Requires a StopChurn account with authorization scoped to a client, brand and permitted functional areas.","schema_version":1,"summary":"Builds retention campaigns across email, SMS and WhatsApp in StopChurn.\nCreate branded templates, customer segments, scheduled broadcasts and automated journeys.\nCustomer messaging starts as a draft and requires explicit confirmation of the audience."},"homepage_url":"","icon":"","id":"21b55b65-0aef-44ce-b868-2f187033cf81","installs":0,"last_scanned":"","license":"","long_description":"Manage a brand book, preview MJML email templates, host images and create coupons. Broadcasts can be sent, scheduled or canceled, and journeys activated or deactivated. Requires a StopChurn account with authorization scoped to a client, brand and permitted functional areas.","manual_assessment":"high","manual_review":{"all_findings":[{"evidence":"The declared tools explicitly send and schedule broadcasts and activate automated customer journeys across email, SMS and WhatsApp.","reasoning":"These operations cause external messages to customers as the connected brand.","risk_type":"messaging_as_user","severity":"high","title":"Can send or schedule customer broadcasts and activate journeys","triggering_tools_or_skills":["broadcast_send_now","broadcast_schedule","journey_activate"]},{"evidence":"The complete inventory contains coupon_delete.","reasoning":"Deleting a coupon is destructive business-data modification.","risk_type":"data_deletion","severity":"high","title":"Can delete coupons","triggering_tools_or_skills":["coupon_delete"]}],"assessment_status":"provisional","auth_and_scopes":"OAuth 2.1 is described as scoped to one client and brand with granular read/write areas, but the exact granted scopes are not in the packet.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"high","evidence_completeness":"partial","manual_overall_risk":"high","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/21b55b65-0aef-44ce-b868-2f187033cf81.json","what_it_proves":"Candidate PR #125 record identity (name \"StopChurn\", publisher, type web_connector) and 31 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/21b55b65-0aef-44ce-b868-2f187033cf81: complete tool_names inventory (31 tools), remote streamable-http endpoint https://integrations.stopchurn.com/mcp, auth_posture auth_required, directory tier community"}],"primary_reason":"StopChurn can send customer campaigns, activate automated journeys and delete coupon resources.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:21b55b65-0aef-44ce-b868-2f187033cf81","reviewed_at":"2026-10-10","reviewer_notes":"The description states confirmation and audience acknowledgement before sending, but those safeguards do not reduce inherent capability severity and require runtime verification.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"false","browser_control":"false","credential_or_admin_actions":"false","deletes_data":"true","deployment_or_infrastructure":"false","dynamic_hidden_actions":"false","filesystem_or_repo_access":"false","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"true","spends_or_moves_money":"false"},"tools_or_skills_reviewed":31,"tools_or_skills_total":31},"name":"StopChurn","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=21b55b65-0aef-44ce-b868-2f187033cf81&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://stopchurn.com/privacy-policy/","provisional_risk":null,"publication_recommendation":"accept","publisher":"Stopchurn LTD","publisher_url":"https://stopchurn.com/","remote_url":"https://integrations.stopchurn.com/mcp","repository_url":"","risk":"high","risk_severity":"high","security_risks":[{"description":"This connector can publish or send messages and content using the connected identity. Review findings: These operations cause external messages to customers as the connected brand.","evidence":"Can send or schedule customer broadcasts and activate journeys: The declared tools explicitly send and schedule broadcasts and activate automated customer journeys across email, SMS and WhatsApp.","manual_risk_type":"messaging_as_user","remediation":{"block_tool_categories":["sends_externally"],"steps":["Require review before messages, posts, or publications are sent.","Restrict delivery to test or internal recipients where possible."]},"risk_type":"sends_messages_as_you","severity":"high","title":"Can send or schedule customer broadcasts and activate journeys","triggering_tools":["broadcast_send_now","broadcast_schedule","journey_activate"]},{"description":"This connector can permanently remove data or resources. Review findings: Deleting a coupon is destructive business-data modification.","evidence":"Can delete coupons: The complete inventory contains coupon_delete.","manual_risk_type":"data_deletion","remediation":{"block_tool_categories":["destructive"],"steps":["Disable destructive tools unless deletion is an explicit workflow requirement.","Require human confirmation and verified backups before deletion."]},"risk_type":"deletes_data","severity":"high","title":"Can delete coupons","triggering_tools":["coupon_delete"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"accounts@stopchurn.com","tags":["deletes_data","network_access","oauth_required","sends_messages_as_you","web_connector"],"tools":[{"description":"","name":"brand_book_get"},{"description":"","name":"brand_book_update"},{"description":"","name":"broadcast_cancel"},{"description":"","name":"broadcast_create_draft"},{"description":"","name":"broadcast_get"},{"description":"","name":"broadcast_list"},{"description":"","name":"broadcast_schedule","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: These operations cause external messages to customers as the connected brand."}},{"description":"","name":"broadcast_send_now","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: These operations cause external messages to customers as the connected brand."}},{"description":"","name":"coupon_create"},{"description":"","name":"coupon_delete","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: Deleting a coupon is destructive business-data modification."}},{"description":"","name":"coupon_get"},{"description":"","name":"coupon_list"},{"description":"","name":"coupon_update"},{"description":"","name":"customer_group_create"},{"description":"","name":"customer_group_get"},{"description":"","name":"customer_group_list"},{"description":"","name":"customer_group_update"},{"description":"","name":"journey_activate","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: These operations cause external messages to customers as the connected brand."}},{"description":"","name":"journey_create_draft"},{"description":"","name":"journey_deactivate"},{"description":"","name":"journey_get"},{"description":"","name":"journey_list"},{"description":"","name":"list_brands"},{"description":"","name":"template_create"},{"description":"","name":"template_duplicate"},{"description":"","name":"template_generate_ai"},{"description":"","name":"template_get"},{"description":"","name":"template_list"},{"description":"","name":"template_preview_html"},{"description":"","name":"template_update"},{"description":"","name":"template_upload_image"}],"tools_count":31,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/21b55b65-0aef-44ce-b868-2f187033cf81","uuid":"0ea7340e-8b46-53f0-aa56-9c71988beb89","verification_tier":"community","version":""},"query_key":"stopchurn","schema_version":1,"status":"match"}
