{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-08-05","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"medium","description":"Siit connects internal IT, HR, and operations support to Claude. Manage requests, replies, employee profiles, equipment, knowledge articles, and workflows. Every action runs with the connected user's existing Siit permissions.","did":"9c6c86a6-8d0a-40f7-9f2d-74d4b0f3b877","documentation_url":"https://docs.siit.io/integrations/mcp","editorial_description":{"extended_description":"Read request timelines and agent logs, manage application access roles, inspect service forms and approval policies, and publish or unpublish articles. Team and inbox information explains request routing; supported records can also be archived and restored.","schema_version":1,"summary":"Siit connects internal IT, HR, and operations support to Claude.\nManage requests, replies, employee profiles, equipment, knowledge articles, and workflows.\nEvery action runs with the connected user's existing Siit permissions."},"homepage_url":"","icon":"https://www.siit.io/","id":"9c6c86a6-8d0a-40f7-9f2d-74d4b0f3b877","installs":0,"last_scanned":"","license":"","long_description":"Read request timelines and agent logs, manage application access roles, inspect service forms and approval policies, and publish or unpublish articles. Team and inbox information explains request routing; supported records can also be archived and restored.","manual_assessment":"high","manual_review":{"all_findings":[{"evidence":"Explicit archive tools remove durable records from active operation.","reasoning":"Archiving support/HR/asset records is consequential destructive state.","risk_type":"data_deletion","severity":"high","title":"Archives people, requests, applications, articles and equipment","triggering_tools_or_skills":["archive_person","archive_request","archive_application","archive_article","archive_equipment"]},{"evidence":"These tools add internal or public support communications.","reasoning":"They communicate as the connected employee.","risk_type":"messaging_as_user","severity":"high","title":"Posts request notes and messages","triggering_tools_or_skills":["add_request_note","send_request_message"]},{"evidence":"The tools create/delete application access roles and expose provisioning configuration.","reasoning":"They affect identity/access administration.","risk_type":"credential_admin","severity":"high","title":"Administers app-access roles and provisioning actions","triggering_tools_or_skills":["create_app_access_role","delete_app_access_role","get_app_access_role_provisioning_actions_schema"]},{"evidence":"Many tools change operational service-desk records.","reasoning":"They materially modify shared IT/HR state.","risk_type":"data_modification","severity":"medium","title":"Creates/updates people, equipment, services and workflows","triggering_tools_or_skills":["create_person","create_equipment","create_workflow","update_service"]}],"assessment_status":"provisional","auth_and_scopes":"Authentication uses the connected Siit user’s permissions.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"high","evidence_completeness":"partial","manual_overall_risk":"high","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/9c6c86a6-8d0a-40f7-9f2d-74d4b0f3b877.json","what_it_proves":"Candidate PR #125 record identity (name \"Siit AI service desk\", publisher, type web_connector) and 74 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/9c6c86a6-8d0a-40f7-9f2d-74d4b0f3b877: complete tool_names inventory (74 tools), remote streamable-http endpoint https://mcp.siit.io/mcp, auth_posture auth_required, directory tier community"}],"primary_reason":"Siit can archive operational records, communicate on requests and administer app access.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:9c6c86a6-8d0a-40f7-9f2d-74d4b0f3b877","reviewed_at":"2026-10-10","reviewer_notes":"Reviewed all 74 tools.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"false","browser_control":"false","credential_or_admin_actions":"true","deletes_data":"true","deployment_or_infrastructure":"false","dynamic_hidden_actions":"false","filesystem_or_repo_access":"true","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"true","spends_or_moves_money":"false"},"tools_or_skills_reviewed":74,"tools_or_skills_total":74},"name":"Siit AI service desk","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=9c6c86a6-8d0a-40f7-9f2d-74d4b0f3b877&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://www.siit.io/privacy-policy","provisional_risk":null,"publication_recommendation":"accept","publisher":"Siit","publisher_url":"https://www.siit.io/","remote_url":"https://mcp.siit.io/mcp","repository_url":"","risk":"high","risk_severity":"high","security_risks":[{"description":"This connector can permanently remove data or resources. Review findings: Archiving support/HR/asset records is consequential destructive state.","evidence":"Archives people, requests, applications, articles and equipment: Explicit archive tools remove durable records from active operation.","manual_risk_type":"data_deletion","remediation":{"block_tool_categories":["destructive"],"steps":["Disable destructive tools unless deletion is an explicit workflow requirement.","Require human confirmation and verified backups before deletion."]},"risk_type":"deletes_data","severity":"high","title":"Archives people, requests, applications, articles and equipment","triggering_tools":["archive_person","archive_request","archive_application","archive_article","archive_equipment"]},{"description":"This connector can publish or send messages and content using the connected identity. 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Review findings: They affect identity/access administration.; They materially modify shared IT/HR state.","evidence":"Administers app-access roles and provisioning actions: The tools create/delete application access roles and expose provisioning configuration. | Creates/updates people, equipment, services and workflows: Many tools change operational service-desk records.","manual_risk_type":"credential_admin,data_modification","remediation":{"block_tool_categories":["state_change"],"steps":["Use a test account or sandbox before allowing changes to production data.","Grant only the write permissions required for the intended workflow.","Require human confirmation for consequential state changes."]},"risk_type":"modifies_data","severity":"high","title":"Can change connected resources","triggering_tools":["create_app_access_role","delete_app_access_role","get_app_access_role_provisioning_actions_schema","create_person","create_equipment","create_workflow","update_service"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"support@siit.io","tags":["accesses_calendar","accesses_messaging","deletes_data","modifies_data","network_access","oauth_required","sends_messages_as_you","web_connector"],"tools":[{"description":"","name":"add_request_note","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: They communicate as the connected employee."}},{"description":"","name":"archive_application","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: Archiving support/HR/asset records is consequential destructive state."}},{"description":"","name":"archive_article","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: Archiving support/HR/asset records is consequential destructive state."}},{"description":"","name":"archive_equipment","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: Archiving support/HR/asset records is consequential destructive state."}},{"description":"","name":"archive_person","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: Archiving support/HR/asset records is consequential destructive state."}},{"description":"","name":"archive_request","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: Archiving support/HR/asset records is consequential destructive state."}},{"description":"","name":"create_app_access_role","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect identity/access administration.; They materially modify shared IT/HR state."}},{"description":"","name":"create_application"},{"description":"","name":"create_article"},{"description":"","name":"create_equipment","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect identity/access administration.; They materially modify shared IT/HR state."}},{"description":"","name":"create_person","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect identity/access administration.; They materially modify shared IT/HR state."}},{"description":"","name":"create_request"},{"description":"","name":"create_service"},{"description":"","name":"create_service_custom_form_input"},{"description":"","name":"create_workflow","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect identity/access administration.; They materially modify shared IT/HR state."}},{"description":"","name":"delete_app_access_role","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect identity/access administration.; They materially modify shared IT/HR state."}},{"description":"","name":"delete_service_custom_form_input"},{"description":"","name":"fetch_attachment"},{"description":"","name":"get_app_access_role"},{"description":"","name":"get_app_access_role_provisioning_actions_schema","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect identity/access administration.; They materially modify shared IT/HR state."}},{"description":"","name":"get_application"},{"description":"","name":"get_approval_policy"},{"description":"","name":"get_article"},{"description":"","name":"get_department"},{"description":"","name":"get_equipment"},{"description":"","name":"get_legal_entity"},{"description":"","name":"get_office_location"},{"description":"","name":"get_person"},{"description":"","name":"get_request"},{"description":"","name":"get_request_agent_logs"},{"description":"","name":"get_request_events"},{"description":"","name":"get_request_tag"},{"description":"","name":"get_service_custom_form_input"},{"description":"","name":"get_services"},{"description":"","name":"get_team"},{"description":"","name":"get_team_inbox"},{"description":"","name":"get_workflow"},{"description":"","name":"get_workflow_manifest_schema"},{"description":"","name":"list_app_access_roles"},{"description":"","name":"list_applications"},{"description":"","name":"list_approval_policies"},{"description":"","name":"list_article_categories"},{"description":"","name":"list_articles"},{"description":"","name":"list_departments"},{"description":"","name":"list_equipment_categories"},{"description":"","name":"list_equipments"},{"description":"","name":"list_legal_entities"},{"description":"","name":"list_office_locations"},{"description":"","name":"list_people"},{"description":"","name":"list_request_tags"},{"description":"","name":"list_requests"},{"description":"","name":"list_services"},{"description":"","name":"list_team_inboxes"},{"description":"","name":"list_teams"},{"description":"","name":"list_workflows"},{"description":"","name":"merge_person"},{"description":"","name":"publish_article"},{"description":"","name":"send_request_message","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: They communicate as the connected employee."}},{"description":"","name":"unarchive_application"},{"description":"","name":"unarchive_article"},{"description":"","name":"unarchive_equipment"},{"description":"","name":"unarchive_person"},{"description":"","name":"unarchive_request"},{"description":"","name":"unpublish_article"},{"description":"","name":"update_app_access_role"},{"description":"","name":"update_application"},{"description":"","name":"update_article"},{"description":"","name":"update_equipment"},{"description":"","name":"update_person"},{"description":"","name":"update_request"},{"description":"","name":"update_service","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect identity/access administration.; They materially modify shared IT/HR state."}},{"description":"","name":"update_service_custom_form_input"},{"description":"","name":"update_workflow"},{"description":"","name":"whoami"}],"tools_count":74,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/9c6c86a6-8d0a-40f7-9f2d-74d4b0f3b877","uuid":"719ea69c-8540-5914-8d77-c7430340f82b","verification_tier":"community","version":""},"query_key":"siit ai service desk","schema_version":1,"status":"match"}