{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-08-18","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"medium","description":"Ship.com prepares orders, quotes carrier rates, and manages pickups or tracking. Inspect labels and shipping reports, update customers, or prepare email sends. Label purchases happen on Ship.com; outgoing customer messages require preview and explicit approval.","did":"f86f687a-dbba-4368-8c68-a1517dbb4cbc","documentation_url":"https://www.ship.com/api/claude","editorial_description":{"extended_description":"Requires an account, with business reports gated by plan. Schedule or cancel pickups, sync connected-store orders, and validate U.S. addresses. Label cancellation queues a refund rather than issuing it immediately.","schema_version":1,"summary":"Ship.com prepares orders, quotes carrier rates, and manages pickups or tracking.\nInspect labels and shipping reports, update customers, or prepare email sends.\nLabel purchases happen on Ship.com; outgoing customer messages require preview and explicit approval."},"homepage_url":"","icon":"https://cdn.prod.website-files.com/63d31af91b63e95aeff555ad/6a83c0132e95dbae8fb17999_ship-icon-purple-bg-512.png","id":"f86f687a-dbba-4368-8c68-a1517dbb4cbc","installs":0,"last_scanned":"","license":"","long_description":"Requires an account, with business reports gated by plan. Schedule or cancel pickups, sync connected-store orders, and validate U.S. addresses. Label cancellation queues a refund rather than issuing it immediately.","manual_assessment":"high","manual_review":{"all_findings":[{"evidence":"The connector explicitly cancels orders, carrier pickups, and purchased/generated shipping labels.","reasoning":"These actions can interrupt fulfillment and may void postage or customer commitments.","risk_type":"data_deletion","severity":"high","title":"Orders, pickups, and shipping labels can be cancelled","triggering_tools_or_skills":["cancel_order","cancel_pickup","cancel_shipping_label"]},{"evidence":"Named tools send individual customer messages and bulk marketing campaigns.","reasoning":"These communicate externally as the seller and can reach large recipient sets.","risk_type":"messaging_as_user","severity":"high","title":"Customer and mass-marketing email can be sent","triggering_tools_or_skills":["send_customer_email","send_mass_marketing_email"]},{"evidence":"The inventory redeems account credit and works from the seller's postage balance, rates, and labels.","reasoning":"Credit redemption changes stored value; whether get_label purchases postage is unclear and must be confirmed.","risk_type":"financial_transaction","severity":"high","title":"Referral credit can be redeemed and postage balance is operationally exposed","triggering_tools_or_skills":["redeem_referral_credit","get_balance","quote_shipping","get_label"]},{"evidence":"The tools register UPS and synchronize orders from connected platforms.","reasoning":"Carrier/account connection is privileged integration configuration.","risk_type":"credential_admin","severity":"high","title":"Carrier and commerce platforms can be connected or synchronized","triggering_tools_or_skills":["register_ups","sync_platform_orders","list_connected_platforms"]},{"evidence":"The connector retrieves customer records, postal addresses, orders/items, shipment tracking, tax and analytics reports.","reasoning":"This is personal customer and sensitive seller financial/operational data.","risk_type":"private_data_read","severity":"medium","title":"Customer addresses, orders, tax, and shipping data are exposed","triggering_tools_or_skills":["get_customer","get_order","list_orders","get_tax_report","get_shipping_report"]}],"assessment_status":"provisional","auth_and_scopes":"Authentication grants Ship.com order, customer, postage, carrier, pickup, marketing, tax, and platform-sync permissions; exact roles are not stated.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"high","evidence_completeness":"partial","manual_overall_risk":"high","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/f86f687a-dbba-4368-8c68-a1517dbb4cbc.json","what_it_proves":"Candidate PR #125 record identity (name \"Ship.com\", publisher, type web_connector) and 37 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/f86f687a-dbba-4368-8c68-a1517dbb4cbc: complete tool_names inventory (37 tools), remote streamable-http endpoint https://app.ship.com/mcp, auth_posture auth_required, directory tier community"}],"primary_reason":"Ship.com can cancel fulfillment resources, send mass email, redeem credits, and connect carrier/platform accounts.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:f86f687a-dbba-4368-8c68-a1517dbb4cbc","reviewed_at":"2026-10-10","reviewer_notes":"Reviewed all 37 tools; label-purchase semantics and refund behavior need runtime verification.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"false","browser_control":"false","credential_or_admin_actions":"true","deletes_data":"true","deployment_or_infrastructure":"false","dynamic_hidden_actions":"false","filesystem_or_repo_access":"false","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"true","spends_or_moves_money":"true"},"tools_or_skills_reviewed":37,"tools_or_skills_total":37},"name":"Ship.com","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=f86f687a-dbba-4368-8c68-a1517dbb4cbc&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://app.ship.com/privacy","provisional_risk":null,"publication_recommendation":"accept","publisher":"Ship.com","publisher_url":"https://www.ship.com/","remote_url":"https://app.ship.com/mcp","repository_url":"","risk":"high","risk_severity":"high","security_risks":[{"description":"This connector can permanently remove data or resources. Review findings: These actions can interrupt fulfillment and may void postage or customer commitments.","evidence":"Orders, pickups, and shipping labels can be cancelled: The connector explicitly cancels orders, carrier pickups, and purchased/generated shipping labels.","manual_risk_type":"data_deletion","remediation":{"block_tool_categories":["destructive"],"steps":["Disable destructive tools unless deletion is an explicit workflow requirement.","Require human confirmation and verified backups before deletion."]},"risk_type":"deletes_data","severity":"high","title":"Orders, pickups, and shipping labels can be cancelled","triggering_tools":["cancel_order","cancel_pickup","cancel_shipping_label"]},{"description":"This connector can publish or send messages and content using the connected identity. Review findings: These communicate externally as the seller and can reach large recipient sets.","evidence":"Customer and mass-marketing email can be sent: Named tools send individual customer messages and bulk marketing campaigns.","manual_risk_type":"messaging_as_user","remediation":{"block_tool_categories":["sends_externally"],"steps":["Require review before messages, posts, or publications are sent.","Restrict delivery to test or internal recipients where possible."]},"risk_type":"sends_messages_as_you","severity":"high","title":"Customer and mass-marketing email can be sent","triggering_tools":["send_customer_email","send_mass_marketing_email"]},{"description":"This connector can spend money, consume paid credits, or change financially consequential resources. Review findings: Credit redemption changes stored value; whether get_label purchases postage is unclear and must be confirmed.","evidence":"Referral credit can be redeemed and postage balance is operationally exposed: The inventory redeems account credit and works from the seller's postage balance, rates, and labels.","manual_risk_type":"financial_transaction","remediation":{"block_tool_categories":["financial"],"steps":["Set provider-side spending limits and require approval for every financial action.","Use a dedicated low-balance account and review transaction logs."]},"risk_type":"spends_money","severity":"high","title":"Referral credit can be redeemed and postage balance is operationally exposed","triggering_tools":["redeem_referral_credit","get_balance","quote_shipping","get_label"]},{"description":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Carrier/account connection is privileged integration configuration.","evidence":"Carrier and commerce platforms can be connected or synchronized: The tools register UPS and synchronize orders from connected platforms.","manual_risk_type":"credential_admin","remediation":{"block_tool_categories":["state_change"],"steps":["Use a test account or sandbox before allowing changes to production data.","Grant only the write permissions required for the intended workflow.","Require human confirmation for consequential state changes."]},"risk_type":"modifies_data","severity":"high","title":"Carrier and commerce platforms can be connected or synchronized","triggering_tools":["register_ups","sync_platform_orders","list_connected_platforms"]},{"description":"This connector can read information available to the connected account and return it to the AI. Review findings: This is personal customer and sensitive seller financial/operational data.","evidence":"Customer addresses, orders, tax, and shipping data are exposed: The connector retrieves customer records, postal addresses, orders/items, shipment tracking, tax and analytics reports.","manual_risk_type":"private_data_read","remediation":{"block_tool_categories":["data_exfiltration"],"steps":["Use a least-privilege account limited to the information required by the workflow.","Restrict folders, projects, tenants, and other data scopes wherever the provider allows it.","Review access logs for unexpected reads or bulk retrieval."]},"risk_type":"reads_private_data","severity":"medium","title":"Customer addresses, orders, tax, and shipping data are exposed","triggering_tools":["get_customer","get_order","list_orders","get_tax_report","get_shipping_report"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"help@ship.com","tags":["accesses_calendar","deletes_data","modifies_data","network_access","oauth_required","reads_private_data","sends_messages_as_you","spends_money","web_connector"],"tools":[{"description":"","name":"bulk_create_orders"},{"description":"","name":"cancel_order","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: These actions can interrupt fulfillment and may void postage or customer commitments."}},{"description":"","name":"cancel_pickup","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: These actions can interrupt fulfillment and may void postage or customer commitments."}},{"description":"","name":"cancel_shipping_label","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: These actions can interrupt fulfillment and may void postage or customer commitments."}},{"description":"","name":"check_pickup_availability"},{"description":"","name":"create_or_update_customer"},{"description":"","name":"create_order"},{"description":"","name":"get_balance","risk":{"category":"financial","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can spend money, consume paid credits, or change financially consequential resources. Review findings: Credit redemption changes stored value; whether get_label purchases postage is unclear and must be confirmed."}},{"description":"","name":"get_batch_status"},{"description":"","name":"get_customer","risk":{"category":"data_exfiltration","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can read information available to the connected account and return it to the AI. Review findings: This is personal customer and sensitive seller financial/operational data."}},{"description":"","name":"get_label","risk":{"category":"financial","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can spend money, consume paid credits, or change financially consequential resources. Review findings: Credit redemption changes stored value; whether get_label purchases postage is unclear and must be confirmed."}},{"description":"","name":"get_order","risk":{"category":"data_exfiltration","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can read information available to the connected account and return it to the AI. Review findings: This is personal customer and sensitive seller financial/operational data."}},{"description":"","name":"get_pickup"},{"description":"","name":"get_rates"},{"description":"","name":"get_referral_info"},{"description":"","name":"get_shipping_analytics"},{"description":"","name":"get_shipping_report","risk":{"category":"data_exfiltration","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can read information available to the connected account and return it to the AI. Review findings: This is personal customer and sensitive seller financial/operational data."}},{"description":"","name":"get_subscription_info"},{"description":"","name":"get_sync_status"},{"description":"","name":"get_tax_report","risk":{"category":"data_exfiltration","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can read information available to the connected account and return it to the AI. Review findings: This is personal customer and sensitive seller financial/operational data."}},{"description":"","name":"list_connected_platforms","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Carrier/account connection is privileged integration configuration."}},{"description":"","name":"list_customers"},{"description":"","name":"list_lapsed_customers"},{"description":"","name":"list_orders","risk":{"category":"data_exfiltration","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can read information available to the connected account and return it to the AI. Review findings: This is personal customer and sensitive seller financial/operational data."}},{"description":"","name":"list_pickups"},{"description":"","name":"list_products"},{"description":"","name":"quote_shipping","risk":{"category":"financial","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can spend money, consume paid credits, or change financially consequential resources. Review findings: Credit redemption changes stored value; whether get_label purchases postage is unclear and must be confirmed."}},{"description":"","name":"redeem_referral_credit","risk":{"category":"financial","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can spend money, consume paid credits, or change financially consequential resources. Review findings: Credit redemption changes stored value; whether get_label purchases postage is unclear and must be confirmed."}},{"description":"","name":"register_ups","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Carrier/account connection is privileged integration configuration."}},{"description":"","name":"schedule_pickup"},{"description":"","name":"send_customer_email","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: These communicate externally as the seller and can reach large recipient sets."}},{"description":"","name":"send_mass_marketing_email","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: These communicate externally as the seller and can reach large recipient sets."}},{"description":"","name":"sync_platform_orders","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Carrier/account connection is privileged integration configuration."}},{"description":"","name":"track_order"},{"description":"","name":"update_order"},{"description":"","name":"update_order_address"},{"description":"","name":"validate_address"}],"tools_count":37,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/f86f687a-dbba-4368-8c68-a1517dbb4cbc","uuid":"fa9f03e9-695b-51ab-932d-541ab529dc63","verification_tier":"community","version":""},"query_key":"ship com","schema_version":1,"status":"match"}