{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-07-22","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Interactive Connector","confidence":"medium","description":"ServiceM8 connects Claude to trade and home-service job workflows. Create jobs, add notes or activities, update statuses, and arrange allocations. Inspect schedules and job details or compose client email and SMS messages.","did":"6e327af1-8857-42ba-8cd5-805215bbe657","documentation_url":"https://support.servicem8.com/help-center/tips-trick-more/more/how-to-connect-servicem8-to-chatgpt-with-mcp","editorial_description":{"extended_description":"Tools retrieve availability, staff, queues, forms, templates, categories, and job diaries, and can send a job to a queue.","schema_version":1,"summary":"ServiceM8 connects Claude to trade and home-service job workflows.\nCreate jobs, add notes or activities, update statuses, and arrange allocations.\nInspect schedules and job details or compose client email and SMS messages."},"homepage_url":"","icon":"","id":"6e327af1-8857-42ba-8cd5-805215bbe657","installs":0,"last_scanned":"","license":"","long_description":"Tools retrieve availability, staff, queues, forms, templates, categories, and job diaries, and can send a job to a queue.","manual_assessment":"medium","manual_review":{"all_findings":[{"evidence":"These tools persist operational records and alter field-service scheduling/workflow state.","reasoning":"They materially change shared business data.","risk_type":"data_modification","severity":"medium","title":"Creates and changes jobs, activities, allocations and queues","triggering_tools_or_skills":["add_job_note","change_job_status","create_job","create_job_activity","create_job_allocation","send_job_to_queue"]},{"evidence":"Job diaries, customer work and staff schedules are private business data.","reasoning":"The connector exposes account-specific operational records.","risk_type":"private_data_read","severity":"low","title":"Reads customer jobs, diaries, staff and availability","triggering_tools_or_skills":["get_job_details","get_job_diary","get_jobs_in_filter","list_jobs","list_staff","get_availability"]}],"assessment_status":"provisional","auth_and_scopes":"Authentication to a ServiceM8 business is required; job, staff and scheduling access follows the connected account.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"medium","evidence_completeness":"partial","manual_overall_risk":"medium","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/6e327af1-8857-42ba-8cd5-805215bbe657.json","what_it_proves":"Candidate PR #125 record identity (name \"ServiceM8\", publisher, type interactive_connector) and 24 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/6e327af1-8857-42ba-8cd5-805215bbe657: complete tool_names inventory (24 tools), remote streamable-http endpoint https://api.servicem8.com/mcp, auth_posture auth_required, directory tier community"},{"accessed_at":"2026-10-10T21:12:00Z","url_or_path":"https://support.servicem8.com/help-center/tips-trick-more/more/how-to-connect-servicem8-to-chatgpt-with-mcp","what_it_proves":"Official ServiceM8 help center establishes the authenticated field-service/job context for this MCP connection."}],"primary_reason":"ServiceM8 creates and changes durable job and scheduling records.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:6e327af1-8857-42ba-8cd5-805215bbe657","reviewed_at":"2026-10-10","reviewer_notes":"Reviewed all 24 tools. compose_email_message and compose_sms_message are drafts, not sends; no send-email/SMS tool is declared.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"unknown","browser_control":"false","credential_or_admin_actions":"false","deletes_data":"false","deployment_or_infrastructure":"false","dynamic_hidden_actions":"false","filesystem_or_repo_access":"false","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"false","spends_or_moves_money":"false"},"tools_or_skills_reviewed":24,"tools_or_skills_total":24},"name":"ServiceM8","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=6e327af1-8857-42ba-8cd5-805215bbe657&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://www.servicem8.com/privacy-policy","provisional_risk":null,"publication_recommendation":"accept","publisher":"ServiceM8","publisher_url":"https://www.servicem8.com/","remote_url":"https://api.servicem8.com/mcp","repository_url":"","risk":"medium","risk_severity":"medium","security_risks":[{"description":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They materially change shared business data.","evidence":"Creates and changes jobs, activities, allocations and queues: These tools persist operational records and alter field-service scheduling/workflow state.","manual_risk_type":"data_modification","remediation":{"block_tool_categories":["state_change"],"steps":["Use a test account or sandbox before allowing changes to production data.","Grant only the write permissions required for the intended workflow.","Require human confirmation for consequential state changes."]},"risk_type":"modifies_data","severity":"medium","title":"Creates and changes jobs, activities, allocations and queues","triggering_tools":["add_job_note","change_job_status","create_job","create_job_activity","create_job_allocation","send_job_to_queue"]},{"description":"This connector can read information available to the connected account and return it to the AI. Review findings: The connector exposes account-specific operational records.","evidence":"Reads customer jobs, diaries, staff and availability: Job diaries, customer work and staff schedules are private business data.","manual_risk_type":"private_data_read","remediation":{"block_tool_categories":["data_exfiltration"],"steps":["Use a least-privilege account limited to the information required by the workflow.","Restrict folders, projects, tenants, and other data scopes wherever the provider allows it.","Review access logs for unexpected reads or bulk retrieval."]},"risk_type":"reads_private_data","severity":"low","title":"Reads customer jobs, diaries, staff and availability","triggering_tools":["get_job_details","get_job_diary","get_jobs_in_filter","list_jobs","list_staff","get_availability"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"https://support.servicem8.com","tags":["accesses_calendar","accesses_messaging","interactive_connector","modifies_data","network_access","oauth_required","reads_private_data"],"tools":[{"description":"","name":"add_job_note","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They materially change shared business data."}},{"description":"","name":"change_job_status","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They materially change shared business data."}},{"description":"","name":"compose_email_message"},{"description":"","name":"compose_sms_message"},{"description":"","name":"create_job","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They materially change shared business data."}},{"description":"","name":"create_job_activity","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They materially change shared business data."}},{"description":"","name":"create_job_allocation","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They materially change shared business data."}},{"description":"","name":"fetch"},{"description":"","name":"get_availability"},{"description":"","name":"get_job_details"},{"description":"","name":"get_job_diary"},{"description":"","name":"get_jobs_in_filter"},{"description":"","name":"list_allocation_windows"},{"description":"","name":"list_badges"},{"description":"","name":"list_categories"},{"description":"","name":"list_forms"},{"description":"","name":"list_job_filters"},{"description":"","name":"list_job_templates"},{"description":"","name":"list_jobs"},{"description":"","name":"list_queues"},{"description":"","name":"list_staff"},{"description":"","name":"list_tax_rates"},{"description":"","name":"search"},{"description":"","name":"send_job_to_queue","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They materially change shared business data."}}],"tools_count":24,"transport":"streamable-http","type":"interactive_connector","url":"https://claude.ai/directory/6e327af1-8857-42ba-8cd5-805215bbe657","uuid":"50e3515f-fc31-56fd-a477-87f2ba5e506a","verification_tier":"community","version":""},"query_key":"servicem8 servicem8","schema_version":1,"status":"match"}