{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-08-14","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"medium","description":"Connect Claude to Montra tickets built from narrated screen recordings. Read workspace documents, annotated screenshots and recording transcripts. Create and update tickets, link issues and track work through completion.","did":"c2720076-289a-4589-a3d7-82020f379647","documentation_url":"https://docs.montra.com/","editorial_description":{"extended_description":"The connector also supports creating and editing documents, browsing folders and deleting tickets. Screenshots and transcripts provide the context behind recorded requests while Claude works on the associated tasks.","schema_version":1,"summary":"Connect Claude to Montra tickets built from narrated screen recordings.\nRead workspace documents, annotated screenshots and recording transcripts.\nCreate and update tickets, link issues and track work through completion."},"homepage_url":"","icon":"","id":"c2720076-289a-4589-a3d7-82020f379647","installs":0,"last_scanned":"","license":"","long_description":"The connector also supports creating and editing documents, browsing folders and deleting tickets. Screenshots and transcripts provide the context behind recorded requests while Claude works on the associated tasks.","manual_assessment":"high","manual_review":{"all_findings":[{"evidence":"The complete inventory explicitly includes delete_ticket.","reasoning":"It destroys a meaningful support/work item.","risk_type":"data_deletion","severity":"high","title":"Deletes tickets","triggering_tools_or_skills":["delete_ticket"]},{"evidence":"These tools persistently alter workspace records.","reasoning":"They modify operational data without another declared High action.","risk_type":"data_modification","severity":"medium","title":"Creates and updates tickets/documents","triggering_tools_or_skills":["create_ticket","update_ticket","set_ticket_status","create_document","update_document","link_ticket_issue"]}],"assessment_status":"provisional","auth_and_scopes":"Authentication covers a workspace; ticket/document and external issue-link scopes are unspecified.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"high","evidence_completeness":"partial","manual_overall_risk":"high","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/c2720076-289a-4589-a3d7-82020f379647.json","what_it_proves":"Candidate PR #125 record identity (name \"Montra\", publisher, type web_connector) and 15 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/c2720076-289a-4589-a3d7-82020f379647: complete tool_names inventory (15 tools), remote streamable-http endpoint https://montra.com/api/mcp, auth_posture auth_required, directory tier community"}],"primary_reason":"Montra can delete tickets and create/update/link tickets and documents.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:c2720076-289a-4589-a3d7-82020f379647","reviewed_at":"2026-10-10","reviewer_notes":"Reviewed all 15 names. Runtime verification should confirm delete confirmation and share-URL access control.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"false","browser_control":"false","credential_or_admin_actions":"false","deletes_data":"true","deployment_or_infrastructure":"false","dynamic_hidden_actions":"false","filesystem_or_repo_access":"false","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"false","spends_or_moves_money":"false"},"tools_or_skills_reviewed":15,"tools_or_skills_total":15},"name":"Montra","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=c2720076-289a-4589-a3d7-82020f379647&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://montra.com/privacy","provisional_risk":null,"publication_recommendation":"accept","publisher":"Montra","publisher_url":"https://montra.com/","remote_url":"https://montra.com/api/mcp","repository_url":"","risk":"high","risk_severity":"high","security_risks":[{"description":"This connector can permanently remove data or resources. Review findings: It destroys a meaningful support/work item.","evidence":"Deletes tickets: The complete inventory explicitly includes delete_ticket.","manual_risk_type":"data_deletion","remediation":{"block_tool_categories":["destructive"],"steps":["Disable destructive tools unless deletion is an explicit workflow requirement.","Require human confirmation and verified backups before deletion."]},"risk_type":"deletes_data","severity":"high","title":"Deletes tickets","triggering_tools":["delete_ticket"]},{"description":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They modify operational data without another declared High action.","evidence":"Creates and updates tickets/documents: These tools persistently alter workspace records.","manual_risk_type":"data_modification","remediation":{"block_tool_categories":["state_change"],"steps":["Use a test account or sandbox before allowing changes to production data.","Grant only the write permissions required for the intended workflow.","Require human confirmation for consequential state changes."]},"risk_type":"modifies_data","severity":"medium","title":"Creates and updates tickets/documents","triggering_tools":["create_ticket","update_ticket","set_ticket_status","create_document","update_document","link_ticket_issue"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"support@montra.com","tags":["deletes_data","modifies_data","network_access","oauth_required","web_connector"],"tools":[{"description":"","name":"create_document","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They modify operational data without another declared High action."}},{"description":"","name":"create_ticket","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They modify operational data without another declared High action."}},{"description":"","name":"delete_ticket","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: It destroys a meaningful support/work item."}},{"description":"","name":"get_document"},{"description":"","name":"get_document_by_share_url"},{"description":"","name":"get_ticket"},{"description":"","name":"get_ticket_images"},{"description":"","name":"get_transcript"},{"description":"","name":"get_workspace"},{"description":"","name":"link_ticket_issue","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They modify operational data without another declared High action."}},{"description":"","name":"list_documents"},{"description":"","name":"list_folders"},{"description":"","name":"set_ticket_status","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They modify operational data without another declared High action."}},{"description":"","name":"update_document","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They modify operational data without another declared High action."}},{"description":"","name":"update_ticket","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They modify operational data without another declared High action."}}],"tools_count":15,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/c2720076-289a-4589-a3d7-82020f379647","uuid":"ecbd47c5-febe-521f-9360-4b6ba6d51087","verification_tier":"community","version":""},"query_key":"montra","schema_version":1,"status":"match"}