{"generated_at":"2026-09-18T12:54:00+00:00","item":{"added_at":"2026-07-13","analysis_method":"capability_triage","category":"Web Connector","description":"Ask your AI for the community insights you need","did":"a34c0784-a7b7-4adf-882a-530a6a50d3c0","homepage_url":"https://communities.gainsight.com/","icon":"","id":"a34c0784-a7b7-4adf-882a-530a6a50d3c0","installs":0,"last_scanned":"","license":"","long_description":"The Gainsight Community MCP connects your Customer Community to Claude. Surface unanswered questions, identify content gaps, and pull engagement trends through natural language. Review moderation queues, browse leaderboards, and audit community structure without waiting on a custom export. Purpose-built for community managers who'd rather ask their AI than navigate multiple dashboards.","name":"Gainsight (Customer Communities)","plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=a34c0784-a7b7-4adf-882a-530a6a50d3c0&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","publisher":"Gainsight","publisher_url":"https://communities.gainsight.com/","repository_url":"","risk":"low","risk_severity":"low","security_risks":[{"description":"This connector can read data the connected service holds about you - documents, messages, contact lists, source code, customer records, or saved profile details - and pass it back to the AI.","evidence":"3 observed tool(s): search_analytics, search_discussions, search_unified.","remediation":{"block_tool_categories":[],"steps":["Connect using an account that only has access to the information you actually want Claude to read - not your main admin login.","When you grant access, pick the smallest set of folders, mailboxes, or channels possible.","Check the connector's activity log every so often to make sure nothing unexpected is being read."]},"risk_type":"reads_private_data","severity":"low","title":"Reads your private information"},{"description":"Anything you share with this connector flows through one or more third-party services. Those companies see, store, and may use the data according to their own policies.","evidence":"1 observed tool(s): [remote publisher endpoint].","remediation":{"block_tool_categories":[],"steps":["Treat anything you tell this connector as if you sent it directly to the third-party company - because you did.","Check how long that company keeps your data and how to delete it.","Avoid putting health info, customer names, or payment details into this connector unless you have a written agreement with that company."]},"risk_type":"forwards_data_to_third_party","severity":"low","title":"Sends your data to outside companies"}],"signature_status":"unknown","source_code_reviewed":false,"tags":["forwards_data_to_third_party","network_access","reads_private_data","web_connector"],"tools":[{"description":"","name":"admin_community_structure"},{"description":"","name":"admin_moderation_overview"},{"description":"","name":"admin_recognition_overview"},{"description":"","name":"admin_user_overview"},{"description":"","name":"analytics_audience"},{"description":"","name":"analytics_community_health"},{"description":"","name":"analytics_content_performance"},{"description":"","name":"analytics_individual_user_profile"},{"description":"","name":"analytics_product_ideas"},{"description":"","name":"analytics_user_trends"},{"description":"","name":"search_analytics"},{"description":"","name":"search_discussions"},{"description":"","name":"search_unified"}],"tools_count":13,"type":"web_connector","url":"https://claude.ai/directory/a34c0784-a7b7-4adf-882a-530a6a50d3c0","uuid":"9a61f048-6800-5412-848b-6b3268f7adef","version":""},"query_key":"gainsight gainsight customer communities","schema_version":1,"status":"match"}