{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-07-21","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"medium","description":"Four/Four organizes customer conversations into research insights. Find accounts, contacts, conversations, themes, and evidence. Create topic models to support product, sales, marketing, or success analysis.","did":"38b15fce-62c8-4a3b-928d-d805061f29a2","documentation_url":"https://help.fourfour.ai/en/","editorial_description":{"extended_description":"The platform brings together material from calls, tickets, and messages and links insights to supporting conversation moments. Its described frameworks include Jobs-to-be-Done, MEDDIC, and SPICED.","schema_version":1,"summary":"Four/Four organizes customer conversations into research insights.\nFind accounts, contacts, conversations, themes, and evidence.\nCreate topic models to support product, sales, marketing, or success analysis."},"homepage_url":"","icon":"","id":"38b15fce-62c8-4a3b-928d-d805061f29a2","installs":0,"last_scanned":"","license":"","long_description":"The platform brings together material from calls, tickets, and messages and links insights to supporting conversation moments. Its described frameworks include Jobs-to-be-Done, MEDDIC, and SPICED.","manual_assessment":"medium","manual_review":{"all_findings":[{"evidence":"The complete inventory contains one creation action while the other tools are find/help operations.","reasoning":"This persists analytic configuration but does not itself push findings to Slack, Jira or email.","risk_type":"data_modification","severity":"medium","title":"Creates a persistent customer-insight topic model","triggering_tools_or_skills":["create_topic_model"]}],"assessment_status":"provisional","auth_and_scopes":"Authentication provides access to customer conversation intelligence and connected integration data; exact topic-model sharing and downstream push behavior are not documented.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"medium","evidence_completeness":"complete","manual_overall_risk":"medium","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/38b15fce-62c8-4a3b-928d-d805061f29a2.json","what_it_proves":"Candidate PR #125 record identity (name \"Four/Four\", publisher, type web_connector) and 9 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/38b15fce-62c8-4a3b-928d-d805061f29a2: complete tool_names inventory (9 tools), remote streamable-http endpoint https://fourfour.ai/mcp, auth_posture auth_required, directory tier community"}],"primary_reason":"Four/Four is mostly read-only customer intelligence with one topic-model creation action.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:38b15fce-62c8-4a3b-928d-d805061f29a2","reviewed_at":"2026-10-10","reviewer_notes":"The product can push findings through other integrations, but the stored connector surface does not expose a push/send tool. Customer conversations are highly sensitive and untrusted.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"true","browser_control":"false","credential_or_admin_actions":"false","deletes_data":"false","deployment_or_infrastructure":"false","dynamic_hidden_actions":"false","filesystem_or_repo_access":"false","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"false","spends_or_moves_money":"false"},"tools_or_skills_reviewed":9,"tools_or_skills_total":9},"name":"Four/Four","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=38b15fce-62c8-4a3b-928d-d805061f29a2&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://fourfour.ai/privacy","provisional_risk":null,"publication_recommendation":"accept","publisher":"Four/Four","publisher_url":"https://fourfour.ai/","remote_url":"https://fourfour.ai/mcp","repository_url":"","risk":"medium","risk_severity":"medium","security_risks":[{"description":"This connector can create, update, configure, or otherwise change connected resources. Review findings: This persists analytic configuration but does not itself push findings to Slack, Jira or email.","evidence":"Creates a persistent customer-insight topic model: The complete inventory contains one creation action while the other tools are find/help operations.","manual_risk_type":"data_modification","remediation":{"block_tool_categories":["state_change"],"steps":["Use a test account or sandbox before allowing changes to production data.","Grant only the write permissions required for the intended workflow.","Require human confirmation for consequential state changes."]},"risk_type":"modifies_data","severity":"medium","title":"Creates a persistent customer-insight topic model","triggering_tools":["create_topic_model"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"hello@fourfour.ai","tags":["accesses_messaging","modifies_data","network_access","oauth_required","web_connector"],"tools":[{"description":"","name":"create_topic_model","risk":{"category":"state_change","level":"medium","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: This persists analytic configuration but does not itself push findings to Slack, Jira or email."}},{"description":"","name":"find_accounts"},{"description":"","name":"find_contacts"},{"description":"","name":"find_conversations"},{"description":"","name":"find_insights"},{"description":"","name":"find_labels"},{"description":"","name":"find_topic_models"},{"description":"","name":"find_topics"},{"description":"","name":"help"}],"tools_count":9,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/38b15fce-62c8-4a3b-928d-d805061f29a2","uuid":"faf05eff-a1b5-5ce7-9c9e-9f00ec4e1031","verification_tier":"community","version":""},"query_key":"four four four four","schema_version":1,"status":"match"}