{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-08-20","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"medium","description":"Customer Luv Surveys manages Shopify post-purchase surveys and response analytics. Draft question sets, configure targeting or rewards, and inspect survey performance. Sets start disabled; publishing and permanent deletion require confirmation.","did":"687bcd93-3a89-434f-9acd-26d5bff629df","documentation_url":"https://customerluv.app/docs","editorial_description":{"extended_description":"A Shopify store with the app installed is required. Tools preview product targeting, check setup coverage, and connect Klaviyo; incomplete configurations cannot be published. A free plan is available.","schema_version":1,"summary":"Customer Luv Surveys manages Shopify post-purchase surveys and response analytics.\nDraft question sets, configure targeting or rewards, and inspect survey performance.\nSets start disabled; publishing and permanent deletion require confirmation."},"homepage_url":"","icon":"https://app.customerluv.app/icon-512.png","id":"687bcd93-3a89-434f-9acd-26d5bff629df","installs":0,"last_scanned":"","license":"","long_description":"A Shopify store with the app installed is required. Tools preview product targeting, check setup coverage, and connect Klaviyo; incomplete configurations cannot be published. A free plan is available.","manual_assessment":"high","manual_review":{"all_findings":[{"evidence":"The complete inventory explicitly includes delete_question_set.","reasoning":"Deleting a question set removes meaningful survey configuration.","risk_type":"data_deletion","severity":"high","title":"Deletes survey question sets","triggering_tools_or_skills":["delete_question_set"]},{"evidence":"This tool establishes an external marketing-platform integration.","reasoning":"Creating a persistent third-party account connection is a credential/admin action.","risk_type":"credential_admin","severity":"high","title":"Connects Klaviyo to surveys","triggering_tools_or_skills":["connect_klaviyo_for_surveys"]},{"evidence":"The tool publishes survey configuration into the live post-purchase flow.","reasoning":"Making a survey live changes production customer experience.","risk_type":"deployment_infrastructure","severity":"high","title":"Sets a question set live","triggering_tools_or_skills":["set_question_set_live"]},{"evidence":"These tools persist and reorder customer survey content.","reasoning":"They materially change shared workspace state.","risk_type":"data_modification","severity":"medium","title":"Creates and edits survey configuration","triggering_tools_or_skills":["create_question_set","update_question_set","move_question_set","reorder_question_sets"]}],"assessment_status":"provisional","auth_and_scopes":"Authentication is required; survey/Klaviyo admin roles and publication confirmation are not documented in the packet.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"high","evidence_completeness":"partial","manual_overall_risk":"high","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/687bcd93-3a89-434f-9acd-26d5bff629df.json","what_it_proves":"Candidate PR #125 record identity (name \"Customer Luv Surveys\", publisher, type web_connector) and 16 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/687bcd93-3a89-434f-9acd-26d5bff629df: complete tool_names inventory (16 tools), remote streamable-http endpoint https://app.customerluv.app/mcp/surveys, auth_posture auth_required, directory tier community"}],"primary_reason":"Customer Luv can delete survey sets, connect Klaviyo and publish surveys live.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:687bcd93-3a89-434f-9acd-26d5bff629df","reviewed_at":"2026-10-10","reviewer_notes":"Reviewed all 16 tools. Reward codes and answers are sensitive business/customer data; connector RBAC needs runtime verification.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"true","browser_control":"false","credential_or_admin_actions":"true","deletes_data":"true","deployment_or_infrastructure":"true","dynamic_hidden_actions":"false","filesystem_or_repo_access":"false","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"false","spends_or_moves_money":"false"},"tools_or_skills_reviewed":16,"tools_or_skills_total":16},"name":"Customer Luv Surveys","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=687bcd93-3a89-434f-9acd-26d5bff629df&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://customerluv.app/privacy","provisional_risk":null,"publication_recommendation":"accept","publisher":"Customer Luv","publisher_url":"https://customerluv.app/","remote_url":"https://app.customerluv.app/mcp/surveys","repository_url":"","risk":"high","risk_severity":"high","security_risks":[{"description":"This connector can permanently remove data or resources. Review findings: Deleting a question set removes meaningful survey configuration.","evidence":"Deletes survey question sets: The complete inventory explicitly includes delete_question_set.","manual_risk_type":"data_deletion","remediation":{"block_tool_categories":["destructive"],"steps":["Disable destructive tools unless deletion is an explicit workflow requirement.","Require human confirmation and verified backups before deletion."]},"risk_type":"deletes_data","severity":"high","title":"Deletes survey question sets","triggering_tools":["delete_question_set"]},{"description":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Creating a persistent third-party account connection is a credential/admin action.; They materially change shared workspace state.","evidence":"Connects Klaviyo to surveys: This tool establishes an external marketing-platform integration. | Creates and edits survey configuration: These tools persist and reorder customer survey content.","manual_risk_type":"credential_admin,data_modification","remediation":{"block_tool_categories":["state_change"],"steps":["Use a test account or sandbox before allowing changes to production data.","Grant only the write permissions required for the intended workflow.","Require human confirmation for consequential state changes."]},"risk_type":"modifies_data","severity":"high","title":"Can change connected resources","triggering_tools":["connect_klaviyo_for_surveys","create_question_set","update_question_set","move_question_set","reorder_question_sets"]},{"description":"This connector can deploy code or change infrastructure and production environments. Review findings: Making a survey live changes production customer experience.","evidence":"Sets a question set live: The tool publishes survey configuration into the live post-purchase flow.","manual_risk_type":"deployment_infrastructure","remediation":{"block_tool_categories":["code_execution","state_change"],"steps":["Default to a sandbox or staging environment.","Require code review, human approval, audit logging, and a tested rollback path for production changes."]},"risk_type":"code_deployment","severity":"high","title":"Sets a question set live","triggering_tools":["set_question_set_live"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"hi@customerluv.app","tags":["code_deployment","deletes_data","modifies_data","network_access","oauth_required","web_connector"],"tools":[{"description":"","name":"connect_klaviyo_for_surveys","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Creating a persistent third-party account connection is a credential/admin action.; They materially change shared workspace state."}},{"description":"","name":"create_question_set","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Creating a persistent third-party account connection is a credential/admin action.; They materially change shared workspace state."}},{"description":"","name":"delete_question_set","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: Deleting a question set removes meaningful survey configuration."}},{"description":"","name":"get_question_set"},{"description":"","name":"get_survey_analytics"},{"description":"","name":"get_survey_answers"},{"description":"","name":"get_survey_guide"},{"description":"","name":"get_survey_setup_status"},{"description":"","name":"lint_question_sets"},{"description":"","name":"list_question_sets"},{"description":"","name":"list_survey_reward_codes"},{"description":"","name":"move_question_set","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Creating a persistent third-party account connection is a credential/admin action.; They materially change shared workspace state."}},{"description":"","name":"preview_survey_targeting"},{"description":"","name":"reorder_question_sets","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Creating a persistent third-party account connection is a credential/admin action.; They materially change shared workspace state."}},{"description":"","name":"set_question_set_live","risk":{"category":"code_execution","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can deploy code or change infrastructure and production environments. Review findings: Making a survey live changes production customer experience."}},{"description":"","name":"update_question_set","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: Creating a persistent third-party account connection is a credential/admin action.; They materially change shared workspace state."}}],"tools_count":16,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/687bcd93-3a89-434f-9acd-26d5bff629df","uuid":"74288347-01ef-5f83-9ccf-86c0e527276f","verification_tier":"community","version":""},"query_key":"customer luv surveys","schema_version":1,"status":"match"}