{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-08-02","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"high","description":"Churn Solution lets Claude analyze cancellation and retention data. Inspect cancellation reasons, offer results, save rates, revenue, and feedback trends. Search cancel-flow sessions across your authenticated connections and plans.","did":"73d519a1-bb67-408e-b896-0b4032c6bc77","documentation_url":"https://churnsolution.com/docs/mcp-server","editorial_description":{"extended_description":"Break down outcomes by flow, offer, or plan and inspect feedback categories, sentiment, and intents.","schema_version":1,"summary":"Churn Solution lets Claude analyze cancellation and retention data.\nInspect cancellation reasons, offer results, save rates, revenue, and feedback trends.\nSearch cancel-flow sessions across your authenticated connections and plans."},"homepage_url":"","icon":"https://churnsolution.com/wp-content/uploads/2024/04/CS-logo-300X300.png","id":"73d519a1-bb67-408e-b896-0b4032c6bc77","installs":0,"last_scanned":"","license":"","long_description":"Break down outcomes by flow, offer, or plan and inspect feedback categories, sentiment, and intents.","manual_assessment":"low","manual_review":{"all_findings":[{"evidence":"Official docs describe live account metrics, recovered revenue, customer cancellation reasons and individual sessions.","reasoning":"These are sensitive customer, financial and product-retention data.","risk_type":"private_data_read","severity":"low","title":"Reads private churn, revenue, feedback and cancellation-session analytics","triggering_tools_or_skills":["get_cancel_flow_revenue","get_cancel_flow_save_rate","get_feedback_sentiment_trend","search_cancel_flow_sessions","list_cancel_flow_offer_performance"]}],"assessment_status":"provisional","auth_and_scopes":"OAuth 2.1 is required; tokens may be scoped to metric groups and inherit account/dashboard permissions.","blocked_missing_evidence":null,"confidence":"high","displayed_risk":"low","evidence_completeness":"partial","manual_overall_risk":"low","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/73d519a1-bb67-408e-b896-0b4032c6bc77.json","what_it_proves":"Candidate PR #125 record identity (name \"Churn Solution\", publisher, type web_connector) and 14 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/73d519a1-bb67-408e-b896-0b4032c6bc77: complete tool_names inventory (14 tools), remote streamable-http endpoint https://mcp.churnsolution.com/, auth_posture auth_required, directory tier community"},{"accessed_at":"2026-10-10T21:06:17Z","url_or_path":"https://churnsolution.com/products/mcp-server/","what_it_proves":"Official product page says the OAuth 2.1 connector is read-only, scoped to the account/metric groups, and retrieves live cancellation, save-rate, offer, revenue and individual-session data without changing flows, offers or subscriptions."}],"primary_reason":"Churn Solution officially documents a scoped, read-only retention-analytics connector.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:73d519a1-bb67-408e-b896-0b4032c6bc77","reviewed_at":"2026-10-10","reviewer_notes":"Reviewed all 14 tools. Official documentation rules out changing flows, offers or subscriptions; the names are all get/list/search operations.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"false","browser_control":"false","credential_or_admin_actions":"false","deletes_data":"false","deployment_or_infrastructure":"false","dynamic_hidden_actions":"false","filesystem_or_repo_access":"false","forwards_data_to_third_party":"true","modifies_data":"false","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"false","spends_or_moves_money":"false"},"tools_or_skills_reviewed":14,"tools_or_skills_total":14},"name":"Churn Solution","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=73d519a1-bb67-408e-b896-0b4032c6bc77&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://churnsolution.com/privacy-policy/","provisional_risk":null,"publication_recommendation":"accept","publisher":"Churn Solution","publisher_url":"https://churnsolution.com/","remote_url":"https://mcp.churnsolution.com/","repository_url":"","risk":"low","risk_severity":"low","security_risks":[{"description":"This connector can read information available to the connected account and return it to the AI. Review findings: These are sensitive customer, financial and product-retention data.","evidence":"Reads private churn, revenue, feedback and cancellation-session analytics: Official docs describe live account metrics, recovered revenue, customer cancellation reasons and individual sessions.","manual_risk_type":"private_data_read","remediation":{"block_tool_categories":["data_exfiltration"],"steps":["Use a least-privilege account limited to the information required by the workflow.","Restrict folders, projects, tenants, and other data scopes wherever the provider allows it.","Review access logs for unexpected reads or bulk retrieval."]},"risk_type":"reads_private_data","severity":"low","title":"Reads private churn, revenue, feedback and cancellation-session analytics","triggering_tools":["get_cancel_flow_revenue","get_cancel_flow_save_rate","get_feedback_sentiment_trend","search_cancel_flow_sessions","list_cancel_flow_offer_performance"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"support@churnsolution.com","tags":["network_access","oauth_required","reads_private_data","web_connector"],"tools":[{"description":"","name":"get_cancel_flow_metrics"},{"description":"","name":"get_cancel_flow_outcomes_by_flow"},{"description":"","name":"get_cancel_flow_revenue"},{"description":"","name":"get_cancel_flow_revenue_by_offer"},{"description":"","name":"get_cancel_flow_save_rate"},{"description":"","name":"get_feedback_category_breakdown"},{"description":"","name":"get_feedback_sentiment_trend"},{"description":"","name":"list_cancel_flow_cancellation_reasons"},{"description":"","name":"list_cancel_flow_cancellation_reasons_by_plan"},{"description":"","name":"list_cancel_flow_offer_performance"},{"description":"","name":"list_connections"},{"description":"","name":"list_feedback_intents"},{"description":"","name":"list_plans"},{"description":"","name":"search_cancel_flow_sessions"}],"tools_count":14,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/73d519a1-bb67-408e-b896-0b4032c6bc77","uuid":"3d8398e0-702d-525c-8073-ec0596bf23f4","verification_tier":"community","version":""},"query_key":"churn solution churn solution","schema_version":1,"status":"match"}