{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-09-21","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"medium","description":"Chatbase connects Claude to agents, knowledge sources, conversations, and tickets. Create or configure agents, maintain source content, and export conversations. Read and update help-desk tickets and send ticket messages.","did":"48ba489e-160f-4965-913b-667cce063da2","documentation_url":"https://docs.chatbase.co/developer-guides/mcp","editorial_description":{"extended_description":"Tools also clone agents, manage retraining configuration, search tickets, and inspect help-desk teams or statuses.","schema_version":1,"summary":"Chatbase connects Claude to agents, knowledge sources, conversations, and tickets.\nCreate or configure agents, maintain source content, and export conversations.\nRead and update help-desk tickets and send ticket messages."},"homepage_url":"","icon":"","id":"48ba489e-160f-4965-913b-667cce063da2","installs":0,"last_scanned":"","license":"","long_description":"Tools also clone agents, manage retraining configuration, search tickets, and inspect help-desk teams or statuses.","manual_assessment":"high","manual_review":{"all_findings":[{"evidence":"The connector runs agent chats and creates messages in support tickets.","reasoning":"These actions communicate with end users or support participants under the organization's agent/help-desk identity.","risk_type":"messaging_as_user","severity":"high","title":"Chats and posts help-desk ticket messages","triggering_tools_or_skills":["chatbase_chat","chatbase_create_ticket_message"]},{"evidence":"The surface creates, clones and changes Chatbase agents and retraining behavior.","reasoning":"These actions change deployed support-agent infrastructure and behavior.","risk_type":"deployment_infrastructure","severity":"high","title":"Creates and reconfigures customer-facing AI agents","triggering_tools_or_skills":["chatbase_create_agent","chatbase_clone_agent","chatbase_update_agent","chatbase_update_agent_auto_retrain"]}],"assessment_status":"provisional","auth_and_scopes":"Authentication grants access to private Chatbase agents, sources, conversations, help-desk teams, tickets and messages.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"high","evidence_completeness":"complete","manual_overall_risk":"high","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/48ba489e-160f-4965-913b-667cce063da2.json","what_it_proves":"Candidate PR #125 record identity (name \"Chatbase\", publisher, type web_connector) and 24 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/48ba489e-160f-4965-913b-667cce063da2: complete tool_names inventory (24 tools), remote streamable-http endpoint https://mcp.chatbase.co/api/mcp, auth_posture auth_required, directory tier community"}],"primary_reason":"Chatbase can message through support/agent channels and reconfigure deployed AI agents.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:48ba489e-160f-4965-913b-667cce063da2","reviewed_at":"2026-10-10","reviewer_notes":"Guard all ticket/conversation/source content as untrusted and confirm recipients before messages.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"true","browser_control":"false","credential_or_admin_actions":"false","deletes_data":"false","deployment_or_infrastructure":"true","dynamic_hidden_actions":"false","filesystem_or_repo_access":"true","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"true","spends_or_moves_money":"false"},"tools_or_skills_reviewed":24,"tools_or_skills_total":24},"name":"Chatbase","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=48ba489e-160f-4965-913b-667cce063da2&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://www.chatbase.co/legal/privacy","provisional_risk":null,"publication_recommendation":"accept","publisher":"Chatbase","publisher_url":"https://www.chatbase.co/","remote_url":"https://mcp.chatbase.co/api/mcp","repository_url":"","risk":"high","risk_severity":"high","security_risks":[{"description":"This connector can publish or send messages and content using the connected identity. Review findings: These actions communicate with end users or support participants under the organization's agent/help-desk identity.","evidence":"Chats and posts help-desk ticket messages: The connector runs agent chats and creates messages in support tickets.","manual_risk_type":"messaging_as_user","remediation":{"block_tool_categories":["sends_externally"],"steps":["Require review before messages, posts, or publications are sent.","Restrict delivery to test or internal recipients where possible."]},"risk_type":"sends_messages_as_you","severity":"high","title":"Chats and posts help-desk ticket messages","triggering_tools":["chatbase_chat","chatbase_create_ticket_message"]},{"description":"This connector can deploy code or change infrastructure and production environments. Review findings: These actions change deployed support-agent infrastructure and behavior.","evidence":"Creates and reconfigures customer-facing AI agents: The surface creates, clones and changes Chatbase agents and retraining behavior.","manual_risk_type":"deployment_infrastructure","remediation":{"block_tool_categories":["code_execution","state_change"],"steps":["Default to a sandbox or staging environment.","Require code review, human approval, audit logging, and a tested rollback path for production changes."]},"risk_type":"code_deployment","severity":"high","title":"Creates and reconfigures customer-facing AI agents","triggering_tools":["chatbase_create_agent","chatbase_clone_agent","chatbase_update_agent","chatbase_update_agent_auto_retrain"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"support@chatbase.co","tags":["accesses_messaging","code_deployment","network_access","oauth_required","sends_messages_as_you","web_connector"],"tools":[{"description":"","name":"chatbase_chat","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: These actions communicate with end users or support participants under the organization's agent/help-desk identity."}},{"description":"","name":"chatbase_clone_agent","risk":{"category":"code_execution","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can deploy code or change infrastructure and production environments. Review findings: These actions change deployed support-agent infrastructure and behavior."}},{"description":"","name":"chatbase_create_agent","risk":{"category":"code_execution","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can deploy code or change infrastructure and production environments. Review findings: These actions change deployed support-agent infrastructure and behavior."}},{"description":"","name":"chatbase_create_source"},{"description":"","name":"chatbase_create_ticket"},{"description":"","name":"chatbase_create_ticket_message","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: These actions communicate with end users or support participants under the organization's agent/help-desk identity."}},{"description":"","name":"chatbase_export_conversations"},{"description":"","name":"chatbase_get_agent"},{"description":"","name":"chatbase_get_source"},{"description":"","name":"chatbase_get_sources_summary"},{"description":"","name":"chatbase_get_ticket"},{"description":"","name":"chatbase_list_agents"},{"description":"","name":"chatbase_list_helpdesk_teams"},{"description":"","name":"chatbase_list_sources"},{"description":"","name":"chatbase_list_ticket_messages"},{"description":"","name":"chatbase_list_ticket_statuses"},{"description":"","name":"chatbase_list_tickets"},{"description":"","name":"chatbase_search_tickets"},{"description":"","name":"chatbase_update_agent","risk":{"category":"code_execution","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can deploy code or change infrastructure and production environments. Review findings: These actions change deployed support-agent infrastructure and behavior."}},{"description":"","name":"chatbase_update_agent_auto_retrain","risk":{"category":"code_execution","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can deploy code or change infrastructure and production environments. Review findings: These actions change deployed support-agent infrastructure and behavior."}},{"description":"","name":"chatbase_update_conversation"},{"description":"","name":"chatbase_update_source"},{"description":"","name":"chatbase_update_ticket"},{"description":"","name":"chatbase_whoami"}],"tools_count":24,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/48ba489e-160f-4965-913b-667cce063da2","uuid":"bafdb3e2-1d72-5bca-8a05-db6e3a15fbc9","verification_tier":"community","version":""},"query_key":"chatbase","schema_version":1,"status":"match"}