{"generated_at":"2026-10-14T20:07:22+00:00","item":{"added_at":"2026-07-22","analysis_method":"independent_manual_review_2026-10-10","assessment_status":"provisional","auth_posture":"auth_required","category":"Web Connector","confidence":"medium","description":"CallRail connects call, conversation, form, and marketing-tracking data to Claude. Review recordings, transcripts, timelines, statistics, and account configuration. Manage supported records and trackers, and send text messages.","did":"a3de0e15-6ffb-4410-b134-e17f59656a16","documentation_url":"https://apidocs.callrail.com/#mcp","editorial_description":{"extended_description":"Search transcripts and inspect SMS threads or form submissions. Create companies, users, tags, and source or session trackers, and update supported call, company, form, tag, or user details.","schema_version":1,"summary":"CallRail connects call, conversation, form, and marketing-tracking data to Claude.\nReview recordings, transcripts, timelines, statistics, and account configuration.\nManage supported records and trackers, and send text messages."},"homepage_url":"","icon":"","id":"a3de0e15-6ffb-4410-b134-e17f59656a16","installs":0,"last_scanned":"","license":"","long_description":"Search transcripts and inspect SMS threads or form submissions. Create companies, users, tags, and source or session trackers, and update supported call, company, form, tag, or user details.","manual_assessment":"high","manual_review":{"all_findings":[{"evidence":"These tools contact real people as the connected business.","reasoning":"They communicate externally.","risk_type":"messaging_as_user","severity":"high","title":"Initiates calls and sends SMS","triggering_tools_or_skills":["create_call","send_text_message"]},{"evidence":"The tools administer CallRail account membership.","reasoning":"They affect privileged access.","risk_type":"credential_admin","severity":"high","title":"Creates, updates and deletes users","triggering_tools_or_skills":["create_user","update_user","delete_user"]},{"evidence":"Explicit tools remove durable configuration/access records.","reasoning":"They can disrupt workflows or revoke access.","risk_type":"data_deletion","severity":"high","title":"Deletes tags and users","triggering_tools_or_skills":["delete_tag","delete_user"]},{"evidence":"The tools broadly change marketing/telephony state.","reasoning":"They materially alter production configuration.","risk_type":"data_modification","severity":"medium","title":"Creates/updates companies, trackers, tags and calls","triggering_tools_or_skills":["create_company","create_source_tracker","update_call"]}],"assessment_status":"provisional","auth_and_scopes":"Authentication scopes CallRail companies, trackers, calls, messages and users.","blocked_missing_evidence":null,"confidence":"medium","displayed_risk":"high","evidence_completeness":"partial","manual_overall_risk":"high","official_sources":[{"accessed_at":"2026-10-10T20:24:37Z","url_or_path":"plutosecurity/plutonium@b749c8dc43536c794409be9805edd48063f045e2:app/data/conn/claudesec/a3de0e15-6ffb-4410-b134-e17f59656a16.json","what_it_proves":"Candidate PR #125 record identity (name \"CallRail\", publisher, type web_connector) and 39 stored tool names; no tool descriptions stored"},{"accessed_at":"2026-09-22T10:46:07Z","url_or_path":"https://api.anthropic.com/api/directory/servers?verified_tier=anthropic,partner,community (snapshot claude-directory-all-tiers-2026-09-22.json)","what_it_proves":"Official Claude Directory listing https://claude.ai/directory/a3de0e15-6ffb-4410-b134-e17f59656a16: complete tool_names inventory (39 tools), remote streamable-http endpoint https://emcee.callrail.com/mcp, auth_posture auth_required, directory tier community"}],"primary_reason":"CallRail can contact people, administer users and delete configuration.","provisional_risk":null,"publication_recommendation":"accept","requires_runtime_verification":true,"review_key":"claude:a3de0e15-6ffb-4410-b134-e17f59656a16","reviewed_at":"2026-10-10","reviewer_notes":"Reviewed all 39 tools.","risk_domains":{"arbitrary_network_access":"false","authz_ambiguity":"unknown","browser_control":"false","credential_or_admin_actions":"true","deletes_data":"true","deployment_or_infrastructure":"false","dynamic_hidden_actions":"false","filesystem_or_repo_access":"false","forwards_data_to_third_party":"true","modifies_data":"true","persistent_credentials":"true","prompt_injection_exposure":"true","provenance_uncertainty":"true","reads_private_data":"true","runs_code_or_queries":"false","sends_messages_as_user":"true","spends_or_moves_money":"false"},"tools_or_skills_reviewed":39,"tools_or_skills_total":39},"name":"CallRail","needs_runtime_verification":true,"plutonium_url":"https://plutonium.pluto.security/detail.html?planet=claudesec&did=a3de0e15-6ffb-4410-b134-e17f59656a16&utm_source=plutonium_analysis_skill&utm_medium=claude_skill&utm_campaign=connector_risk_assessment","privacy_policy_url":"https://www.callrail.com/privacy","provisional_risk":null,"publication_recommendation":"accept","publisher":"CallRail","publisher_url":"https://callrail.com/","remote_url":"https://emcee.callrail.com/mcp","repository_url":"","risk":"high","risk_severity":"high","security_risks":[{"description":"This connector can publish or send messages and content using the connected identity. Review findings: They communicate externally.","evidence":"Initiates calls and sends SMS: These tools contact real people as the connected business.","manual_risk_type":"messaging_as_user","remediation":{"block_tool_categories":["sends_externally"],"steps":["Require review before messages, posts, or publications are sent.","Restrict delivery to test or internal recipients where possible."]},"risk_type":"sends_messages_as_you","severity":"high","title":"Initiates calls and sends SMS","triggering_tools":["create_call","send_text_message"]},{"description":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect privileged access.; They materially alter production configuration.","evidence":"Creates, updates and deletes users: The tools administer CallRail account membership. | Creates/updates companies, trackers, tags and calls: The tools broadly change marketing/telephony state.","manual_risk_type":"credential_admin,data_modification","remediation":{"block_tool_categories":["state_change"],"steps":["Use a test account or sandbox before allowing changes to production data.","Grant only the write permissions required for the intended workflow.","Require human confirmation for consequential state changes."]},"risk_type":"modifies_data","severity":"high","title":"Can change connected resources","triggering_tools":["create_user","update_user","delete_user","create_company","create_source_tracker","update_call"]},{"description":"This connector can permanently remove data or resources. Review findings: They can disrupt workflows or revoke access.","evidence":"Deletes tags and users: Explicit tools remove durable configuration/access records.","manual_risk_type":"data_deletion","remediation":{"block_tool_categories":["destructive"],"steps":["Disable destructive tools unless deletion is an explicit workflow requirement.","Require human confirmation and verified backups before deletion."]},"risk_type":"deletes_data","severity":"high","title":"Deletes tags and users","triggering_tools":["delete_tag","delete_user"]}],"signature_status":"unknown","source_code_reviewed":false,"support_url":"https://support.callrail.com/hc/en-us","tags":["accesses_messaging","deletes_data","modifies_data","network_access","oauth_required","sends_messages_as_you","web_connector"],"tools":[{"description":"","name":"create_call","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: They communicate externally."}},{"description":"","name":"create_company","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect privileged access.; They materially alter production configuration."}},{"description":"","name":"create_feedback"},{"description":"","name":"create_session_tracker"},{"description":"","name":"create_source_tracker","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect privileged access.; They materially alter production configuration."}},{"description":"","name":"create_tag"},{"description":"","name":"create_user","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect privileged access.; They materially alter production configuration."}},{"description":"","name":"delete_tag","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: They can disrupt workflows or revoke access."}},{"description":"","name":"delete_user","risk":{"category":"destructive","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can permanently remove data or resources. Review findings: They can disrupt workflows or revoke access."}},{"description":"","name":"get_account"},{"description":"","name":"get_call"},{"description":"","name":"get_call_page_views"},{"description":"","name":"get_call_recording"},{"description":"","name":"get_call_transcript"},{"description":"","name":"get_calls_summary"},{"description":"","name":"get_calls_timeseries"},{"description":"","name":"get_company"},{"description":"","name":"get_conversation"},{"description":"","name":"get_form_submission"},{"description":"","name":"get_forms_summary"},{"description":"","name":"get_person_timeline"},{"description":"","name":"get_sms_thread"},{"description":"","name":"get_tracker"},{"description":"","name":"get_user"},{"description":"","name":"list_calls"},{"description":"","name":"list_companies"},{"description":"","name":"list_conversations"},{"description":"","name":"list_form_submissions"},{"description":"","name":"list_sms_threads"},{"description":"","name":"list_tags"},{"description":"","name":"list_trackers"},{"description":"","name":"list_users"},{"description":"","name":"search_transcripts"},{"description":"","name":"send_text_message","risk":{"category":"sends_externally","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can publish or send messages and content using the connected identity. Review findings: They communicate externally."}},{"description":"","name":"update_call","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect privileged access.; They materially alter production configuration."}},{"description":"","name":"update_company"},{"description":"","name":"update_form_submission"},{"description":"","name":"update_tag"},{"description":"","name":"update_user","risk":{"category":"state_change","level":"high","recommendation":"Follow the connector-level remediation and require approval for consequential actions.","why":"This connector can create, update, configure, or otherwise change connected resources. Review findings: They affect privileged access.; They materially alter production configuration."}}],"tools_count":39,"transport":"streamable-http","type":"web_connector","url":"https://claude.ai/directory/a3de0e15-6ffb-4410-b134-e17f59656a16","uuid":"6786d22b-00d3-5986-bb42-4d5a4251f266","verification_tier":"community","version":""},"query_key":"callrail callrail","schema_version":1,"status":"match"}
